Contact Info

EASE Tours & Treks

Come close to Nature
Registration No. : 386/DoT&CAv/E/12/TA
Ease Tours and Treks, Sikkim located at the foothills of Himalaya was established in the year 2012. It was founded by Bikash Gadaily, who started his career as a tour guide, trekking guide, Monastic guide from 2002 to 2012, which gave him the experience to provide the best services to the clients.

Ease Tours and Treks is rated 5-star in the Google reviews as well as the Trip advisor. We, at Ease Tours and Treks, offer best tours to explore various destinations of Sikkim, Darjeeling, Kalimpong, Bhutan, Nepal and Ladakh. Our main aim is to give unforgettable memories and unique experiences to our beloved guests who place their trust in us and give us the opportunity to serve them. Our organization provides employment not only directly to our office staff, guides and drivers but also indirectly to various hotels, accommodations, home stays, cultural events etc. We believe not only in the growth of our company but the society as a whole.

The COVID-19 pandemic dramatically altered life and the Travel & Tourism sector was very badly affected. The challenges have been many, effort to address cancellations, refunds and rebooking, in many instances for little or no compensation, all of which impacted our businesses. And we have survived through them all by our sheer hard work and commitment. While we all navigate the multiple crises that have defined the past few years, the emphasis has been to know our clients and provide expert consultation and support, making travel easier, more enjoyable, and more accessible.

We provide our customers with accurate and timely information and we are open to answer questions, to help their decision-making.

Safety comes first and traveller’s awareness of good practices in health and hygiene has and will continue to grow, influencing their expectations for travel. .

Why Choose us

01

Travel Arrangements

02

Special
Activities

03

Hand-picked Tours

04

Best Price Guarantee

05

24×7 Assistance facility

THE PATH FORWARD

While the road ahead may appear uncertain; we anticipate that the challenges along the way and will utilize every opportunity that comes our way.

The key is being flexible in all aspects of the business and meaningfully engaging with the consumers and earn the “trusted advisor” status that will secure long term relationships.

Our role is to overcome challenges and to make travel more accessible and enjoyable, thus inspiring travelers. The human connection we develop will make the experiences invaluable.

ACHIEVEMENTS & AWARDS RECEIVED

TRAVELER’S CHOICE 2021 FROM THETRIP ADVISOR

  • Traveler’s Choice Winner Award 2021 from The Trip advisor.
  • Traveler’s Choice Winner Award 2022 from The Trip advisor.
  • Traveler’s Choice Winner Award 2023 from The Trip advisor.
  • 4.9 Stars ratings in from 500+ reviews in Google.
  • 99995 star ratings in from 400+ votes in Justdial.
  • Ambedkar Fellowship National award 2017.
  • Certificate of recognition on the Occasion World Entrepreneurs day 2018.
  • Indian Achievers' Award 2021 for the Excellence in Tourism Services by Indian Achievers' Forum.
  • Letter of appreciation and felicitation received from the state different agencies NGOs and associations.
  • Certificate of Excellence Award 2022 from Tourism and Civil Aviation Department, on the Occasion of World Tourism Day 2022.

As our businesses aims to reassure travellers, we have taken all possible steps to ensure high quality of service and safety, communication, and marketing. We will strive to give our best to the travel and tourism industry and be the best in the sector.

WHY SHOULD TRAVELLERS CHOOSE
EASE TOUR AND TREKS

1
When, travellers choose to use a travel agent instead of booking a trip themselves, they are looking for expertise. We have all the information there is to know about airports, tourist destinations, dining and accommodations. And we keep ourselves updated with all the information to stay current. We cater to all the needs of the travellers, be it a solo tour or a college excursion, family tour, honeymoon tour, friends tour, pilgrimage tour, trekking, cultural tour, adventurous tours etc. We arrange cultural program to showcase our Ethnic culture and tradition which is unique and makes the tour memorable.
2
We set high expectations of professionalism for the entire team of our organization. Quote very competitively at affordable prices. Put efficient processes in place for making and managing bookings. Follow a personal dress code to be on the top of the game.
3
Enthusiasm is contagious. We stay excited about what we sell and our clients catch on. We keep our standards high and our goals ahead of us.
4
We are able to figure out what a client really wants when they’re having a hard time expressing it clearly by simply paying attention to them.
5
We are honest and upfront about fares, rules and regulations. We maintain the highest standards of integrity. We don’t try to sell something we don’t think our travelers would love. Our advertisement is our referrals and recommendations on various internet sites such as Google reviews, Trip advisor etc.
6
We think on our feet and adapt to new situations. Whether it’s a forced schedule change, an unusual request, or a missed connection, quick-thinking is essential. We figure out what resources we have at our disposal and make it happen!
7
Even when we do all the right things in the booking process, travel arrangements can often go awry. Airlines are delayed, bags get lost, and travelers can get sick. Just because an incident is not our fault, doesn’t mean we show no compassion. We offer our best suggestions and our genuine empathy.
8
We take good care of our staff and educate them time to time regarding the hygiene, cleanliness, health care and train them to take care of the needs of the tourists. And all our drivers are experienced and are very empathetic to the needs of the travelers.